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Frequently Asked Questions
What should I do if I get a strange email request?
To protect your privacy and security, we recommend taking the following steps:
Verify the authenticity of emails of questionable origin before responding. Be skeptical of communications you receive from sources you are not expecting.
Do not reveal secret passwords, PINs, ZIP or Postal codes, or any other secure data to anyone in chat or email. Performers never need your personal data.
Do not click on links contained in possibly questionable e-mails; instead, go directly to the site already known to be genuine.
Do not open attachments to e-mails of possibly questionable origin, since they may contain viruses that will infect your computer.
Again, please be very careful when viewing, or responding to these types of emails. If you suspect something is wrong, search out the issue yourself. Do not click on any links in those emails. Delete them, or mark them as spam.